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Workflow & automation
Set up workflow (emails, reminders)
Automate confirmation emails, reminders and cancellation emails. Set what gets sent when.
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1. Go to Workflow
Click 'Workflow' in the left menu.
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2. Confirmation email
Default on: right after a booking the customer gets a confirmation email with date, time and .ics file. Turn off if you want to confirm manually.
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3. Reminder 24 hours before
Default on: 24 hours before the appointment the customer gets a reminder email. You can adjust the number of hours.
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4. Cancellation email
Default on: on cancellation the customer gets an email. Turn off if you don't want to send cancellation emails.
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5. Webhooks (optional)
Add a webhook URL to receive a notification for each new booking in your own system (CRM, Slack, etc.).